Dear  Patient, Please note our new phone system now records all incoming and out going phone calls. It also offers automatic call back.


When We Are Closed

The surgery uses an emergency out-of-hours service for patients after 18:30 until 08:00 the following morning on weekdays, and from 18:30 on Friday until 08:00 on Monday morning.

Please ring 01462 624000 and you will be diverted to the Out of Hours service. 

Walk-in Centres

NHS walk-in centres provide treatment for minor injuries and illnesses seven days a week. You do not need an appointment and will be seen by an experienced NHS nurse.

Luton NHS Walk-in Centre 
14-16 Chapel Street 
Bedfordshire LU1 2SE 
Tel: 01582 556400

Urgent Care Centre 
New QEII Hospital 
Welwyn Garden City 
AL7 4HQ 

About NHS 111

For advice on any medical conditions or symptoms, please ring NHS 111 on 111.

NHS 111 is a confidential telephone advice line which is staffed by nurses and open 24 hours a day, 365 days a year. If you have any health problems, an NHS 111 nurse will advise you on who you should contact for the right treatment, based on the symptoms you describe and the information you supply.

For deaf people or those hard of hearing there is a textphone service available on 18001 111. For those whose preferred language is not English, there is the choice of a confidential translation service. 

Find out more at 

Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website